Author Archive
Surveys and Reports Just Verify What We Know on the Streets
The National Restaurant Association released it’s latest report on the Restaurant Productivity Index for the month of June. For the 22nd consecutive month the report concludes business climate is down. No surprise there. According to the NPD Group, a Chicago business research company, there are a net of 4000 fewer restaurants now than a [...]
Cut Restaurant Costs – Trash Cans Tell the Story
Don’t worry, you won’t set a new fashion trend, but don a pair of rubber gloves, dishwasher’s apron, the oldest clothes you have and those old tennis shoes you were going to throw out. Now start digging in every trash can, bag, garbage can and any other waste container inside or outside your building. What [...]
The Veto Vote
Both houses of congress can spend months deliberating a bill on the most important issues our country faces. It takes tons of research, thousands of man hours and many committee meetings to get a bill through both the Senate and House. However, one of the smallest words in the English language takes about one second [...]
Don’t Buy a Dream if You Can’t Afford a Nightmare
New Restaurant Owner Almost Gives Up
A guest at a table wanted to say hello. I visited the customer just before the lunch hour at one of our restaurants. My instincts immediately told me he wanted more than a casual greeting. He wanted to talk. The customer was no stranger. He visits regularly and owns a [...]
Restaurant Lessons from a Recession (Part Two) – Marketing
Perhaps marketing is the most challenging task a restaurateur faces with or without the impact of a recession. Recognizing that there is a recession is always in hindsight and pinpointing the day it started is impossible. You don’t wake up one morning and the newspaper headlines tell you your business is down, people are losing [...]
